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How to Fix Google Chrome's 'Can't Use Google Maps' Problems

If you use Google Maps on a daily basis for navigation or simply finding directions, you're probably familiar with the frustration that comes with not being able to access the app on Google Chrome. Luckily, there are a few simple steps you can take to fix the problem and get back to using one of the most useful apps out there.

Step 1: Clear Your Cache

The first step to fixing issues with Google Maps on Chrome is to clear your cache. This can be done by going to the settings menu on Chrome and clicking on “Clear browsing data”. From there, select “Cached images and files” and hit “Clear data”. This should resolve most issues related to outdated or corrupted cache.

Step 2: Disable Extensions

In some cases, extensions can interfere with the performance of Google Maps on Chrome. To rule out this possibility, disable all extensions by typing “chrome://extensions” into the search bar on Chrome, and toggling off the “Enable” switch for each extension. Once you’ve disabled all of them, try accessing Google Maps again.

Step 3: Check for Updates

It’s always a good idea to check for updates on both Google Chrome and Google Maps. Updates often fix bugs and improve functionality, which could be the root cause of issues with using the app. To check for updates on Chrome, go to the “Help” section and select “About Google Chrome”. This will automatically check for updates and install them if available. To check for updates on Google Maps, simply go to the Play Store or App Store and search for updates.

Step 4: Disable Hardware Acceleration

Hardware acceleration is a feature that is supposed to improve the performance of Chrome but can also cause problems. To disable it, go to the settings menu on Chrome and click on “Advanced”. Under the “System” section, toggle off “Use hardware acceleration when available”. This should fix any issues related to hardware acceleration causing problems with Google Maps.


If you’ve tried all of the above steps and are still experiencing issues with Google Maps on Chrome, it’s possible that there is a more complex issue that requires professional assistance. However, in most cases, following these simple steps should resolve any issues you’re facing and allow you to get back to using one of the most important apps out there with ease.

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